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Currently, LLMs lack rich imagery and content, such as images of the spaces and facilities, that customers normally require when making hotel bookings, Kletzel said., on the other hand, has rapidly expanded in current years.
Beyond the visitor experience, agentic commerce has the prospective to shift the method hotel companies' customer service groups run and are structured, Klein said. Yes," Klein stated.
This year, several collection brand names that introduced in 2025 will continue to broaden. Additional new brand names and partnerships, especially in the lifestyle section, will likely debut as well, according to hospitality professionals. In 2025, Marriott launched 2 collection brand names: Series by Marriott, playing in the high end area in the U.S., and Outdoor Collection, solely concentrated on outside lodgings in destinations near national forests, deserts, ski locations and shorelines.
Marriott's Outdoor Collection offers special accommodations in destinations near nationwide parks, deserts, ski locations and shorelines.
Hilton's Outset Collection, specifically, has more than 60 hotels in the works throughout the U.S. and Canada, Kevin Osterhaus, president of lifestyle brands at Hilton, informed Hotel Dive. Beginning is presently checking out possible brand-new locations in San Diego, Los Angeles and Virginia Beach, Virginia, in addition to markets in New Mexico and Colorado in 2026, Osterhaus said.
Modern Restaurant Industry Innovations Fueling 2026 Success"Collection brands are appealing because they use the best of both worlds: Owners keep the special DNA of their residential or commercial property, while opening global distribution, profits management, loyalty and assistance. Kevin Osterhaus President of way of life brands at Hilton From the visitor point of view, independent boutique hotels are desirable because they offer authentic experiences, Gabriel Perez, primary running officer of lodging at The Indigo Roadway Hospitality Group, informed Hotel Dive.
As for why the hotel business are chasing after independents in the lifestyle segment, "it's not about the visitors. It's about creating sub-brands within their own brands to please investors' requirements and to satisfy owner and developers' goals," Perez said. JLL's Davis echoed that belief, informing Hotel Dive that the market is at the point of, if not past the point of, brand saturation, as "public business [are] under a significant quantity of pressure for net system growth." This, in turn, puts much more pressure on hotel business "to create brand names, micro brand names and subsets of brands in order to expand their footprint of existing possessions," Davis said.
Hilton's collection brand names' "distinct positioning and storytelling continue to drive interest throughout chain scales," Osterhaus said. According to Bobby Molinary, Marriott's primary development officer for select brands, interest in Marriott's new collection brands comes amid a difficult high-cost-of-construction environment that has made it "significantly challenging to develop brand-new hotels." Series and Outdoor Collection, both conversion-friendly offerings, pertain to an ownership community and designers who "are constantly looking for ways to grow, and conversions represent a course for growth," Molinary said.
According to Osterhaus, "As long as brands are purpose-built and unique in experience and price point, they add clearness rather than confusion." This year, Hilton plans to stay "really active in the lifestyle space through strategic partnerships, brand-new signings and ongoing growth of our existing brand names," Osterhaus said. Molinary anticipates Marriott competitors to begin offering some type of branding service in the outdoor area, particularly, as "it's an actually popular and growing space" with "a great deal of interest." Another growing space is the high-end sector.
That pattern is anticipated to continue in 2026 as high-end customers drive travel costs and hotel reservations amidst a wealth bifurcation at play in the market. "High-net-worth tourists are anticipated to remain one of the most trustworthy motorists of global travel spending next year," Giray Boran, handling director of BLG Capital, told Hotel Dive.
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